Maintenance Service
Ever Rich Jewelry will provide free repairs for up to one year after the date of your purchase for damage that results from non-human factors.
Free repair service does not apply to damage caused by accident, modification, negligence or other related reason, Ever Rich Jewelry will determine whether it can be repaired. Ever Rich Jewelry will do its utmost to provide assistance, but if repairs are undertaken resulting fees will be charged as appropriate.
First resizing is free. Due to the nature of precious metals, rings can only be resized +/- two full size from the original size. There are certain limitations to resize specific models due to their unique design.
If after-sale service is needed, please bring the product with the Jewelry Guarantee to an Ever Rich Jewelry shop.
The Jewelry Guarantee is only valid after being filled out by Ever Rich Jewelry with the date of purchase and other relevant information then stamped with the seal.